Dear Oopbuy Fam,
We know that international shipping delays can be frustrating, so weโre introducing our new SLA Delay Guarantee Service to make your shipping experience more reliable. ๐ก๏ธ
โจ What does this mean for you?
โฐ If your international parcel is not delivered by the guaranteed final delivery deadline, youโll receive a shipping-fee voucher as compensation.
๐ฆ The service applies to international parcels dispatched after August 18, 2026.
๐๏ธ Once your compensation voucher is issued, you can claim it directly from โMy Parcels.โ
โ ๏ธ During major public holidays, force-majeure events, or peak cross-border logistics periods, the guaranteed delivery period may be adjusted or the service may be temporarily suspended. Any changes will be announced on the Oopbuy platform.
We hope this new service gives you greater peace of mind when shipping with Oopbuy. โค๏ธ
Thank you for your continued trust and support!
Oopbuy
August 18, 2026